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Awarded North Carolina's 2015 Best Oil Change Serivces.
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We Accept All Major Credit Cards.
Hours: Mon - Sat. 8am - 6pm

Frequently asked questions
Everyone has questions when it comes to preventive maintenance. So whether you want to know about prices, or hours of operation at your local Mobile Lube Guys location, or even Mobile Lube Guys Gift Cards, just scroll down or choose a category from the drop down list and Drive Without Worries
FREQUENTLY ASKED QUESTIONS
Frequently asked questions are listed questions and answers.
Store Information

What are the Mobile Lube Guys hours of operation?
We are open Monday to Saturday 8am - 6pm Sunday: Close

Where is the nearest Mobile Lube Guys location?
Due to our Company being Mobile. The Greatest benefits of using our services is that "We come to you"
Customer Service

How can I obtain a copy of my Mobile Lube Guys service records?
Sign up for the Mobile Lube Guys My Garage icon at the top of the page and enter the necessary information to see your service records from 2013 onward. My Garage will update automatically when you have new services performed and advise when your vehicle is due for another appointment, based on your vehicle manufacturer’s recommended maintenance for your specific vehicle.

How do I establish a fleet account?
To access information on Fleet accounts, please visit the Fleet Services information page. Mobile Lube Guys has a comprehensive Fleet Services program that can help you keep your vehicles on the road and your drivers productive While Saving your company money and the down time on a vehicle.

Whom do I contact to obtain information about becoming a Mobile Lube Guys franchisee?
To find out more about joining the Mobile Lube Guys team, please fill out the information form on our Become a Franchisee page, or call (866) 482-8999.
Discounts and Loyalty Programs

How do I find discounts in my local area?
You can view our homepage for our daily coupons or by contacting your nearest Mobile Lube Guys location using the Find Your Mobile Lube Guys
Automotive Services

What can I expect from my visit?
When Mobile Lube Guys come to you, you can expect to have your service options clearly explained so you can make decisions that are best for you and your vehicle. You will receive top quality, preventive maintenance services — based on your vehicle manufacturer’s recommendations — performed by highly-trained Mobile Lube Guys technicians, all at an exceptional value. For more information, please see the Mobile Lube Guys Pledge.

What are Mobile Lube Guys service recommendations based on?
The majority of Mobile Lube Guys service recommendations are based on information contained in the owner's manual for each make, type and year of vehicle.

Don't I need to go to my dealer to maintain my warranty?
No. Automakers typically require that certain preventive maintenance services, such as oil changes, be performed at specific intervals in order to maintain your new vehicle properly and keep its warranty in effect. They do not require that those services be performed by their dealers. Your nearest Mobile Lube Guys is a great alternative.
You can find the manufacturer’s recommended service schedule in your owner’s manual with us. That’s because Mobile Lube Guys Technicians follow the same manufacturer recommendations the dealer uses.
It is important to note that manufacturers’ warranties do vary. So if you own more than one vehicle, make sure you follow the manufacturer’s recommended service/warranty schedule for each one

How do I decide whether to use conventional, semi-synthetic or synthetic oil?
Please consult your owner’s manual to see what your vehicle manufacturer recommends for your vehicle. Be sure to match the specification listed in your owner’s manual to that listed on the container of the motor oil. The name or type of motor oil (conventional, synthetic, or synthetic blend) is incidental to meeting this specification.
Examples of Specification designation are:
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Ford WSS M2C930-A and WSS-M2C929-A
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GM 6094M and 4718M
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Chrysler MS 6395Q
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Mercedes Benz 229.51 and 229.31 non AMG
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VW 505.00, 502.00 504.00, and 507.00
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Acura HTO-06

How much is an oil change at Mobile Lube Guys and what does it involve?
The cost of the Mobile Lube Guys Oil Change varies depending upon your vehicle type and the location of the service. Please contact your local Mobile Lube Guys to find out the exact pricing. For contact information, use the Find Your Mobile Lube Guys
Mobile Lube Guys Gift Cards

Can I use the Mobile Lube Guys Gift Card for other purchases outside of Mobile Lube Guys?
The Mobile Lube Guys Gift Card can be used only for purchases of goods and services at participating Mobile Lube Guys in the U.S. To purchase a gift card, please visit the gift cards page.

How do I check the remaining balance on my Mobile Lube Guys Gift Card?
For remaining Mobile Lube Guys Gift Card value, check your invoice, visit Mobile Lube Guys Gift Card page, or call 866-482-8999.

Can I get cash back from my Mobile Lube Guys Gift Card?
The Mobile Lube Guys Gift Card cannot be redeemed for cash, and no change will be given, except in those cities that require redemption for cash.

Will Mobile Lube Guys replace a lost, stolen or destroyed Mobile Lube Guys Gift Card?
Except in certain circumstances, the value of the Mobile Lube Guys Gift Card will not be replaced if the card is lost, stolen or destroyed.

What dollar amount can I put on the Mobile Lube Guys Gift Card?
The gift card can be set for any monetary denomination from $10 to $300.

When does the Mobile Lube Guys Gift Card expire? Are there any additional fees associated with the card?
We send out several email reminders to the recipient to redeem the gift.
After 12 months of inactivity, we have the option to assess a monthly service fee of 4.99%.

Whom do I contact to obtain additional information about the Mobile Lube Guys Gift Card?
For questions regarding your Mobile Lube Guys Gift Card, please contact your local Mobile Lube Guys, visit gift cards page, or call the Help Desk at 866-482-8999.